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    Warranty Policy

    • After 14 days of purchase, the product falls under a 6-month/1-year guarantee period as stated on your invoice/purchase bill.
    • During this period, if any issues arise regarding gold plating or color, the customer may file a warranty claim.

    Warranty Does Not Cover:

    • Excessive wear and tear.
    • Damage caused by mishandling or improper care.

    How To Claim Your Warranty:

    • Send a email to with your order number and details regarding your warranty claim.
    • Wait for our team to review and approve your claim.
    • Once approved, the customer is responsible for self-shipping the product to our shop address. One-way shipping charges are to be borne by the customer.
    • Securely package the product in the original packaging or an appropriate alternative.
    • Upon receipt, the faulty product will be re-plated with pure 24kt Gold or Antique Gold (depending on the product nature) and will be returned to the customer within 5 working days.