24 ct Chidambaram Gold Plated Hook Type Traditional Side Mattal without Chain trendy bead Design Ear Mattal - Mattal is a chain shaped jewel used to hook in the hair/ear from the ear ring stud. This is usually a bridal hair ornament, which adds more beauty to the bride. Used for religious and marriage functions.
The making of these mattal require the same amount of work required to make in real gold. This Boost your self-attire with this trendy handmade ear mattal. This real gold like jewelry is loved by women of all age groups. Photograph shown is not scaled to size.
Base metal is copper and plated with gold using micro plating technology. For daily use, the colour life would last from 6 months to one year. For occasional wear, the colour lasts for more then one year.
To be kept away from chemicals and perfumes for long colour life. Maintained inside a plastic box while unused.
|One Gram Gold Plated Jewelry|
|Length in inches||5 inches|
|Coating||24ct Pure Gold Plated (micro)|
|Guarantee||6 Months Guarantee - Just give us a call|
|Net Quantity/Number of Units||2 Pieces|
|Manufacturer/Packer Details||Everest Gold Covering, Chidambaram, TamilNadu|
|Contact Details for Consumer Complaints||+91 99429 69240|
|Country of Origin||India|
|Skin Protection||Yes, coated with 1 micron non-allergic layer to protect your skin from allergic or itching|
|Guarantee Void||Spoilage by perfumes, soap water and other chemicals (or) physical damage of the product|
Return/Refund with no questions asked for 100% customer satisfaction.
you can simply raise Return request on our website's "My Account" section with exact reason.
In Case of Return:
Customer is responsible for returning the product back to us, with exactly the same packing materials along with the warranty tag intact and gifts if any, which was shipped within the product. After receiving the product from the customer, Quality check team will inspect the product and initiate the refund as per procedure described below.
Customer has to share the reverse AWB (Courier Tracking Code) within 7 Days from receiving the product, failing which the product will not be eligible for 14-days return/refund.
In Case of Refund:
- Customers who have paid online, will get their refund back to their source Bank Account or as Store Credits to Wallet
- Customers who have opted for Cash on Delivery will be eligible for 100% refund in terms of Store Credits to Wallet only. Refund amount cannot be credited to any third party bank account.
- The refund process will be initiated once we have received the product(s). Typically refunds are processed in 2 working days.
- This policy is only for customers in India and we won't be able to provide exchange, returns or refunds to our international customer due to prohibitive shipping cost.
In Case of Replacement:
Customer is responsible for returning the product back to us, with exactly the same packing materials along with the warranty tag intact and gifts if any, which was shipped within the product. After receiving the product from the customer, Quality check team will take 2 to 3 days to ship the replacement product back to the customer.
Received Wrong/Damaged Item:
We have an efficient team which checks the quality of the product and packs them with three layer of cardboard and bubble wrap protection, to ensures the product reaches safely in customer hands. On some very rare cases, there could be a faulty/wrong item delivered.
On delivery of wrong/damaged item, customer has to report the wrong/damaged item within 24hrs after the product is delivered. Since there are chances for the customers to use the jewellery and return back to us, we strictly follow 24 hrs timeline to report wrong or damaged items. Failing which the product return/refund will not considered under any circumstances.
6 Months / 1 Year Guarantee:
After 14 days of purchase, the product falls under 6 months/ 1 year guarantee as per your invoice/ purchase bill. In case of any gold plating/colour issues during this period, the customer has to send the product back to us. Customer has to self ship the product to our shop address. (One way shipping charges has to be beard by the customer). The faulty product will be re-plated with pure 24 ct Gold (micro) or Antique Gold (as per the product nature) and will be sent back to the customer within 5 working days.
All orders placed on or before 5:00 PM will be shipped on the same/next day.
Prepaid / Paid Orders are shipped through Express shipping method and will reach the customers as follows:
a.) within Tamilnadu - Next business day delivery.
b.) within south India - within 2 - 3 business days delivery.
c.) other states of India - within 3 - 5 business days delivery.
d.) remote villages which are delivered by India Post within 7 working days.
Cash On Delivery Orders are shipped through Standard shipping method and will reach the customers as follows:
a.) within Tamilnadu - within 3 - 4 business days delivery.
b.) within south India - within 4 - 6 business days delivery.
c.) other states of India - within 5 - 7 business days delivery.
We have partnered with the most sophisticated courier services like DTDC and Delhivery, with shipment tracking facility. Once the product is shipped, the shipment tracking link will be sent to the customer through mail.
Customers can track their product online using the provided link. In case of any quires or issues in delivery, please contact our 24x7 customer service or mail to firstname.lastname@example.org